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Testimonials

I cannot recommend Baa Baby enough. We had an incident with the delivery of the product from Royal Mail and this company could not have been more helpful. I returned home after a few days away to find a card in my letter box from Royal Mail, advising me that my parcel had been “left in my bin “ !!!! Sadly the bin had been emptied the following day before the item could be retrieved. Even though Royal Mail took responsibility for this loss, they could not give me compensation as I didn't have proof of postage. I contacted Baa Baby and detailed the situation, they responded that same day and had put a replacement product in the post, as special delivery with no cost to myself. I was delighted with this as I was very upset at the prospect of having to purchase another one! The product is lovely and will be so cosy for my daughter this winter...everyone comments on how cosy she looks! Thank you again Baa Baby. Melanie, Teddington


On Monday, I ordered a Bowron white babyfleece for my daughter who is expecting her first baby this weekend.  It arrived yesterday afternoon.  I just wanted to say how impressed I am with your company; the communication from yourselves throughout the (very speedy) process and the quality of the product ordered. Annie, Whitchurch

Just to say thank you again for your help with buying the footmuff- it is absolutely lovely, and so warm. It looks very nice with my black pushchair and we have comments every time we go out. Emma, Ipswich
 
Just wanted to say thank you for your help. The sheep skin is lovely. I will highly recommend Baa Baby to my friends. Felicity, Lewes

The liner arrived today and it is gorgeous, so soft, a lovely colour and a perfect fit in our maclaren!  Thank you so much for the great service. Bridget, Baleares, Spain

I just wanted to say how delighted I was with the footmuff.  I wish I had found these earlier, my little granddaughter is 15 months old and, as my daughter does not drive, she is out and about all the time. 
My daughter has an ICandy Cherry and the footmuff fits absolutely beautifully, perfect.  She was just over the moon with it and, of course, it has arrived just in time for this cold snap. 
Thank you also for the super fast deliver
y. Mary, Enfield


Thank you so much for the speedy delivery of the fleece. It is beautiful and will be much loved and used. Anne, Wiltshire
 
Thank you very much for super quick delivery and great comms. This is a Christmas present for my new baby Grandson. Diane, Hants
 
I received the lambskin underlay the next day! and it is lovely. Thank you for such wonderful service and a beautiful thing. My son is sound asleep on it just now . . . a rare thing. Kate, London

Just a quick message to say Thankyou for the wonderful products & service at BaaBaby! I'm so glad I found you to purchase our baby blanket from as the prompt service & quality was brilliant. Super fast delivery and easy website, plus the free gift wrap service was wonderful! Beautifully done & made the item feel very special as it was for a special occasion after all! the birth of our little one (our little lamb). Just felt compelled to say thank-you & will definitely be ordering again, right now in fact! Gemma, Surrey

Thank you for your help yesterday.  I received the sheepskin rug today, which is a gift for my best friend.  Just wanted to let you know that it arrived first thing this morning and the rug is luciously soft!  Brilliant company, beautiful products and fantastic customer service.  I will 100% be recommending your website to others and ordering again for my son James :) Thank you very much! Margaret, Buxton, Derbyshire

Just writing to confirm that we received our package a couple of weeks ago. The sheepskin is lovely and the little ugg boots are perfect! Cameron, London 

I would like to say a big thank you! My footmuff arrived this morning and it is fantastic!! My baby boy is so cosy in there, he fell asleep straight away and when I took him out he was so warm. I usually have to use his rain cover in these harsh winds, but during our walk this afternoon, I simply put the footmuff right up so it covered him up and no harsh winds reached his little face at all. I will be purchasing the hat next month as I am so impressed with the products and the service! Thank you. Natasha, Bedfordshire

I purchased a pair of baby booties for my baby boy. I placed the order on Wednesday and they arrived on Friday morning. Fantastic! They are beautiful! Isaac loves them! Due to a poorly heart he often has cold feet, but they are now snuggly and warm! Thank you for a wonderful service. Mimi, Crawley

Dear Team, No questions, I simply amazed with your quick service and wonderful quality of what I chose!!!
Best Regards to everyone involved! Thank You Again! Jelena, London

The car seat cover is beautiful, the nicest I have come across and so soft. Service was fantastic, extremely fast with great communication. Once the bump arrives I will be back for more beautiful things. In the mean thank you again. Jessie, Newbury

I bought a Fellhof Stroller Bag from Baa Baby a few months ago, and use it on my Phil & Ted's buggy - the stroller bag is fantastic, I particularly love the fact that you can zip the footmuff on and off depending on the season. My baby loves snuggling into the wool when she falls asleep in the buggy. Only the other day somebody asked me where i had bought it, so I gave them your website address! This smaller buggy liner that I've just ordered is to go on my Maclaren buggy, as I was constantly transferring the liner between the two buggies! Jo, London

I received my package yesterday. The stuff is lovely and I will definitely be telling my friends about your site and the good service. Emma, Hamilton

I received the foot muff this morning and am delighted with it. Many thanks for your help & the great service! Aisling, Switzerland

Thank you for the speedy delivery of those delightful sheepskin booties. I am extremely pleased with your service. Bev, Leicester

I recently ordered an anthracite patchwork liner for my 8 month old daughter's buggy. I am really pleased with the liner and it looks superb! I'm so jealous of my baby girl all snuggled up in her buggy when we are out walking in the park now. I will definitely recommend your site to friends. Sarah

Fantastic customer service, quick delivery, amazing product (beautiful fellhop lambskin bugaboo cosy toes), lovely quality would definitely use Baababy again and would highly recommend to others. Claire, Cheshire.

Thanks so much. Customer Service at Baa Baby is the best I have ever experienced! You have been super-efficient and helpful with my orders, I will definitely use you again and will recommend you to others. Thank you so much.
Sally, Rettendon Common

I just received the slippers I ordered for my son.  I never bother to write about products but I just wanted to tell you how much I am impressed.  These slippers are beautiful.  Mariya, Oxford
 
I have received my order today.  I just wanted to tell you how fabulous it is.  The mittens and booties are so soft and fit my little one perfectly,  as for the hat it has kept my little boy feely snug now the weather is turning cold. Thanks again Nicola, Newcastle-under-Lyme

Delighted with the product. Thank you. Sandra, Inverness

I just wanted to say that we received the Kaiser footmuff yesterday and we are so pleased with it and the quality.  The pictures and description on the website really do not do it justice, it is so much better than we expected.  I'm also please that we received it quicker than we thought. Fantastic service, thanks again, a new loyal customer! Simon, Romford

I have recieved the Baa Baby parcel today and I am very happy with the products - I am sure my son will love wearing them! (when he arrives)

Thanks for a quick and efficient service. Maja, Piran, Slovenia

I spoke to you on the phone yesterday and you kindly sent my lambskin hat out! it came today and it is beautiful, I knew it would be as I have two already as I said and this fits just perfectly. Thank you again so much I LOVE THESE HATS!!!! Thanks for your help and friendly service. Claire, 

I was really impressed with the super fast dispatch and delivery of my item, i received it next day. And i am very happy with the lambskin fleece i have ordered. It's beautiful. Looks like my baby enjoys it a lot. Thank you and i wish more retailers were so afficient as you are. Very satisfied customer. Alla, Bromley

The muff arrived today. It’s so beautiful I can’t bear to think of the mess my darling little one will make of it in 5 mins. You have been so kind and so helpful. Absolutely wonderful service. I could not give you enough praise. Amy, London

I recently made a special order for a Kaiser Bugaboo Footmuff (Bee/Bee Plus) and am absolutely thrilled with it. Having been told to expect it within 28 days as I special ordered a white fleece i was really pleased to find it was delivered within two weeks and especially just pre christmas. It fits my bee perfectly and looks absolutely stunning. The qualilty is exceptional and the fleece is so soft that i can stroke it and i have a severe wool allergy My 4 month old now rarely fights going in the buggy, which was always a problem before. She now sits in it with hands outstretched anticipating me doing up the footmuff when she then buries her hands in the fleece and no matter how fast asleep she is or how cold it gets she always has her hands gripped tightly onto it! I highly reccomend your company and this wonderful product. Thank you. Sally & Fawn, Brighton

I just received the slippers I ordered for my son.  I never bother to write about products but I just wanted to tell you how much I am impressed.  These slippers are beautiful. Mariya, Oxfordshire

I received my order yesterday and I just wanted to say thank you. I am very happy with the fellhof sheepskin footmuff and am really pleased I chose to order it through baababy. I tried my four month old son in it yesterday and he just kept stroking it. I think he will be very happy in it on those cold winter days. Your customer Service has been brilliant and the turn around of delivery was very quick. Thank you again for your very efficient service. Rachel, Bucks

Thank you for the superb kaiser footmuff for my Bee. Georgia adores it and smells all lovely and sheepy when she comes out of the pushchair. Its been tested in both hot and cold weather (good old England) and performs brilliantlyNicola, Kent

Yesterday evening I have received my beautiful footmuff. It's perfect!  Thank you very much! Beata, Sweden

Thank you for the gorgeous, soft footmuff!  We received it today and are extremely pleased. I will keep Baa Baby in mind for future purchases, your customer service is truly impressive. Elena, USA

Thank you so much for sending the footmuff. Its absolutely gorgeous! Also thank you for your help and efficient service. You will hear from me again! Anna, Suffolk

Thank you for the speedy delivery of those delightful sheepskin booties. I am extremely pleased with your service. Beverley, Leicester

I would like to thank you on your quick service and fantastic customer service -it's a pity more company's where not as efficient as yourself so well done keep it up. I would certainly recommend your website to my friends. Alison, Glasgow

I received a lambskin for my baby boy last week. I just wanted to say firstly thank you for such quick delivery and secondly thank you for a fantastic product. It really is beautiful and so soft and  think my  baby boy loves it and its helping him to go to sleep, my husband and I  are jealous in fact and wish we had one! Yvonne, Bath

Super fast, friendly and personal service, super product, super company - thanks very much! I recently bought a new buggy for my 7 months old daughter and ordered the matching footmuff. I was very disappointed with the quality however, so I started researching to find a better one. The universal Kaiser footmuff met all my expectations - most importantly featuring the sheepskin, there is just no better (or more natural way) to keep your child warm and given that it can be removed for Spring/Autumn, it's perfect! In addition, the footmuff encloses your entire child, not just from the waist downwards, which is super. The fact that you can remove the bottom for when your child starts to walk part of the way and has muddy boots is very handy. The footmuff fits my buggy perfectly and my little one is lovely and warm throughout our cross country walks - I can highly recommend it, it is worth every penny! Minthia, Maidenhead

Many thanks for the bootees. We are delighted with them. Thanks also for the quick delivery. Our grandaughter now has toastie warm feet. Dorothy, Melton Mowbray

No question, I simply am amazed with your quick service and wonderful quality of what I chose!!! Natalie, Slough

Just to let you know the beautiful stroller bag arrived today - it' so beautifully gorgeous I wish I could get one adult sized too. It also gets the big thumbs up from my son, who fell asleep in it during a walk and has been asleep for 2 hours - unheard of for him. Thank so much for your wonderful advice - I would like to say that I really like your website and its sooooo nice to get a truly personal service with great advice on great products - you will hear from me again for sure. Jo, Suffolk

Sleeping Bags arrived the other day....Wow, they are amazing, so soft and luxurious....do they make an adult size?! My daughter falls straight to sleep in it. Best product I have bought, without a doubt. Vivienne

A few days ago one of you advised me on some sheepskin slippers for my toddler. I'm afraid I can't remember which number I dialed, so I can't thank you for your time. However, your service too was excellent and fast. I loved the lemon-coloured tissue paper my slippers came in. Very luxurious and a beautiful colour. Anyway, I am writing to say thank you so much as I LOVE LOVE LOVE the slippers (Split Toddler Booties). We all have sheepskin slippers in our house, but now our daughter's look the cosiest. She is on the largest size but I think they will last forever as they are a bit big at the moment. She loves them and has never tried to remove themRosanna, Godalming

Thank you so much for the wee shoes, they are abolutely fantastic! I love them and so does wee Maeve. Will definitely recommend you to my friends. Elaine, Glasgow

Just saying thanks! I ve bought this gorgeous hat for my eldest boy last winter and had so many comments so I couldn't resist buying another for my youngest who has just gone 9 months! Claire, Halifax

We recently purchased the Fellhof stroller liner and Beatrix absolutely loves it (Beatrix is my 5 month old). She didn't really enjoy being in her stroller always preferring to take walks in her car seat attached to the base but today she lay cosy in her stroller and even had 40 winks haha! Thanks so much. PS: Great price too! Michelle, Kent

I just wanted to thank you for a brilliant service, and the fleece. My sister was thrilled with itAnna, London

Thanks- the fleece arrived today and I love it ! looks really cosy may even use it as a sleeping bag next time we camp! Yvonne, Cambridge

Just to let you know that the liner has done an excellent job of keeping my son cool recently; previously the synthetic material of his car seat had left him damp with sweat and very miserable. Jon, Cambridge

Grazie Jess & Penny, il sacco "Rostock" e verament bello e la mia piccola Vittoria oggi ci ha gia fatto il suo primo sonnellino e sembrava veramente felice, la spedizione e stata velocissima, e il color antracite e bellissimo, il prezzo e rapportato alla qualita del prodotto. Maria, Italia

Just to say the Liner has arrived safely in the post this morning, and is just what I wanted - many thanks to Baa BabyHelen, Surrey

Many thanks for your excellent service - I have added you to my list of favourites so expect to see my name pop up again at some point. Patricia, London

Thank you for my order, it arrived swiftly this morning. Just as well with this lovely heat wave we are having. I cam across your website on google and will be happily recommending you to friends. I appreciate the personal touch, such as the handwritten note inside my package. It's always nice to come across a site where you still actually feel as though you are dealing with real people! Helen, Bath

Just to let you know have picked up the package and was indeed the sheepskin - very pleased - now adorning our carseat ! Many thanks for all your help throughout - have been very impressed with customer service. Miriam, London

I just recently placed an order with you guys for a lambskin hat for my new nephew. I would just like to point out that the delivery service was absolutely second to none and in super fast time, I was gobsmacked when the hat arrived a day after placing the order! Superb service and what a fantastic item, your company will be hearing from me again along with the others I am sure whom I've already recommended you too. Once again, thanks a lot!! Faye, Grantham

I am thrilled with the lovely soft fleece. We have wooden floors in our day room and the fleece will be a lovely gentle surface on which to lay my two month old. It is already in use. Thank you for your help and kindness. I have the Baa Baby cards and will distribute them amongst my friends who are always on the look out for quality products and gifts that are a bit special and show that extra care and thoughtfulness on the part of the sender. Katherine, Bromley

We already have one of your seat fleeces and liked it so much we have purchased one for our second daughters car seatEve, London

Thank you for the fabulous service, it's so refreshing! I shall definitely come back to you - am planning to buy these boots for all my friend's babies. Nicola, East Yorkshire

Thank you for the Baa Baby Booties they are so soft and stay on! My little son likes them as he has not tried to take them off yet. So cosy for this time of year, and look fab. Thanks for recommending them and the Thor booties will be good for when he is walking. Chantelle, Yeovil

The hats and mittens have now been received and they are lovely! Thank you for such a prompt and friendly service. Jo, Brighton

Collected my order from the sorting office this morning...oh wow!!! I am so delighted with the products - they are really beautiful. I know two little boys who are going to be nice 'n' toasty this festive season! Tracey, North Shields

Thank you very much for your prompt and efficient service - the items arrived today and they are absolutely gorgeous! Jennifer, Ware

Thanks so much, we received the liner today - it looks great! Flora, London

Thank you for speedy delivery and lovely product. Your website looked the most sincere and was easy to navigate and I much prefer buying from small companies than big ones. Will be using you again and will recommend you to others. Rebecca, Norfolk

I received my package today, and I am delighted with both the sheepskin boots and mitts. The items were packaged so nicely and I loved the little postcard with your details on, a lovely touch. Michelle, Epsom

Thank you for your email regarding my order for the Kaiser Sheepskin I received it today (by the way very impressed with quick delivery). Really pleased with sheepskin and free shampoo what great customer service all round.. your site was easy to navigate and more importantly you were very competitive on price and I would rather buy from smaller business's than some of the big boys that don't offer any kind of service. My hunch was right on this as you have more than exceeded my expectations and will be returning for future purchase's. Thanks you for making online ordering worthwhile and hassle free. Justine, Banbury

Wow, would firstly like to congratulate you on your speedy delivery, the fleece arrived on Tuesday , and we love it, baby sleeps really well on it. I would also like to thank you for the personal touches that you included - the handwritten note in the package thanking me for my order, and also for the email! So a big thankyou, i will definitely be reccomending your site to my friends. Tina, Newport

Thank you for the slippers. They are exactly what I was looking for. Your delivery time and customer care has been great. They arrived a couple of days after I ordered them which is lucky as we live in the north of Scotland and for the past week or so the weather has been below freezing. Alison, Moray

Thanks a million for providing a wonderful service. The sheepskin has just been delivered to me - less than 24 hours of me placing the order on-line!!
Sue, Jersey

Thank you, all arrived safely and is great quality. Thank you for your personal service I will definitely recommend you! Claire, London

Every time my son spent time in his car seat he got really hot and sweaty so I bought one of your Fellhof car seat fleeces and I can't believe that we have just returned from a 3 hour car trip and he is perfectly dry! Thank You! Anna, Winchester

I have received the baby shoes and love them, thank you. I will definitely want to order from you again, thank you for sending them so quickly. Maria, Barnet

Thank you for all your help. The parcel arrived yesterday, which is a relief as there is a mail strike today (which I had forgotten about). Thanks again for such prompt service - you've saved the day! Heather, Bournemouth

Brilliant web site! Juliana, Hereford

Thank you.............I have 3 more friends expecting in March and all our hubbies are in the Marines and we just love your little booties! So I'll spread the word.............
Laura, Barnstaple

....I think it really helped him when we transferred him from sleeping in his moses basket in our room, to sleeping in his cot. We have also been staying in various different places over the summer and he feels at home straight away with the sheepskin! Claire, Preston

Many thanks for the order - arrived safe and sound this morning. Delighted with service, comms and products. Alison, Saffron Walden

Just wanted to say a big thank you for the beautiful toys. I took them to little Jessica yesterday, and whilst she is only 1 week old, I know she loved them! I can’t wait for the winter, so that I can buy her the sheepskin mittens and booties. My friend Jan (Mummy) is also going to spread the Baa Baby word with all of her Mummy friends. Stephanie, London

I had been looking for some sheepskin slippers for my son everywhere but couldn't find any I liked until I saw yours! Julie, Alton

My baby daughter will be happier on the school run! Karen, West Kirby

Yours were the nicest booties by far by the way! Helen, Warwick

Mittens arrived safe and sound in the office just now - they are perfect! Really lovely. Once again, thank you for prompt service . Nicky, London

It was great to get personal service and we love what we've received. Ellie, our daughter, has loved wearing her new slippers today! Good luck getting to the top of the first page and good luck with the business - I'll certainly recommend you. Jennie, Cirencester

I also want to thank you for the regular updates this has really made my purchase tracking much easier! Sheetal, Dunmow

Items arrived today(Saturday) and they are fab, they will keep baby Harry snug as a bug. Thanks a lot. Amanda, Dudley

I think the boots are brilliant as they actually stay on the child's feet. Sophie, London

 

Send in your own testimonial! 

baby@baababy.co.uk

 

Please, please let us know what you think – whatever it is, we’d love to hear from you.

 

Jess and Penny