We despatch all orders the same day if you order before 2pm Monday to Friday
FAQ's
FAQ
Delivery & Returns
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Our Standard Delivery Service uses Royal Mail Tracked 48 with a delivery aim of 2-3 working days. The vast majority (95%) are received within this timescale. Express delivery using DPD arrives next day (weekdays only)
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Royal Mail Tracked 48 delivery is free for all orders over £50. Orders under £50 are charged at £3.50. Next Day delivery using DPD (Mon-Fri) is available on all orders at a charge of £4.95
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Yes we ship worldwide. Shipping to Europe is charged at £16.99 and Shipping outside of Europe is £29.99. Shipping is carried out using DPD or DHL - typical timescales are 3 - 7 working days dependent on the country.
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Yes you may return any item within 28 days for a full refund or exchange provided it is unused and in all of the original packaging. We offer a subsidised returns label at £3.50 if you wish to use our returns service
Product Questions
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Yes you can, we provide full care leaflets with our products and more information can be found in our blog here
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Yes we have significant experience in fitting and many prams here which we have tried. Please contact us via chat, phone or email and we will be happy to help.
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Both have the same thermostatic qualities but there are differences in texture, support and care. For newborns we recommend shorn hair.
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Yes both our own brand and all of our suppliers are specialist baby sheepskin brands. More information about safety can be found here
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Yes, sheepskin is naturally thermostatic so warm in winter and cool in summer. More information can be found here
