Delivery

Where possible we use UK MAIL for the delivery of our Baa Baby parcels. This is a secure, fast and trackable service. Due to some restrictions to the reach of their service, we may use Royal Mail services for Northern Ireland, Isle of Wight, Channel Islands, Scottish Isles and some Northern parts of Scotland.   

Delivery Charges

Standard Delivery within the UK* (3-5 working days) (Please note you may need to sign for your parcel when it arrives)

*For Northern Ireland, Isle of Man, Isle of Wight, Channel Islands, Scottish Isles and some Northern areas of Scotland we will use Royal Mail First Class Post as an alternative. We will advise the method used in the message sent to you on Dispatch.

Express Delivery within the UK* (1-3 working days) (Please note you may need to sign for your parcel when it arrives)

All Orders £7.25

*For Northern Ireland, Isle of Man, Isle of Wight, Channel Islands, Scottish Isles and some Northern areas of Scotland we will use Royal Mail Special Delivery as an alternative. We will advise the method used in the message sent to you on Dispatch.

International Delivery

We use Royal Mail Airmail for our international deliveries. Please note prices are based on a standard weight parcel (up to 1kg). For heavier items we will advise you of any additional delivery charge before shipping. If you would like a trackable service we can organise Royal Mail Airsure for delivery to many countries – please contact us at baby@baababy.co.uk if you would like more information about this.

Rest of Europe and the Republic of Ireland (Airmail 5-7 days)

£6.99

Rest of the World (Airmail 10-12 days)

£8.99

Customs

When ordering products from Baa Baby for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Estimated Delivery Times

We appreciate you would like to receive your Baa Baby order as soon as possible and so we endeavour to dispatch standard deliveries within 1-2 working days of the order being placed.

For Express Deliveries, your item will be received within 2-3 working days of the order being placed.

If Baa Baby has insufficient stock to deliver the products you have ordered, Baa Baby will ship the missing products as soon as they are available. We will of course notify you if there are any delays with your order.

For UK deliveries we use UKMAIL as our secure, trackable Courier service for our standard and Express deliveries (*please see exceptions below). A signature is required for delivery so please ensure that the details you provide are accessible. Following two consecutive delivery attempts, a calling card will be left and your parcel will be held at a local depot for 5 days before it is returned to us. Please ensure that you use the details on the couriers calling card to organise a redelivery with them within this time. 

*There may be certain destinations where we might need to use Royal Mail First Class or Special Delivery as an alternative service. These areas are: parts of Northern Ireland, Isle of Man, Isle of Wight, Channel Islands, Scottish Isles and some Northern areas of Scotland.

If you are concerned that you have not received your items or an email from us notifying you of any delay, please contact us at baby@baababy.co.uk

In a hurry?

We do not currently offer a next day delivery option on our website, but do let us know if you need something really urgently and we will always do our best to help.